Custom Branded Handbag FAQs

> Who covers the cost of shipping?
We cover the cost of International Shipping as well as import taxes + bank fees from our artisan's workshops to our studio in Austin. You'll cover the cost of shipping from our studio to you. 

> Can my PO include items from multiple artisan partners?
Absolutely. Please do mix & match! It's worth noting that the 20 unit minimum applies for each separate collection. 

> I love an existing style in your collection that's not on the custom branding page, can I have it custom branded?
Absolutely! We can add your logo to any of our existing styles. Just make the note in the "other" checkmark on the order form. 

> Can I request a sample?
Sure thing! Drop me an email with the style you'd like to see IRL + your mailing address. If we have one in stock I'd be glad to send one your way. 

> Are their any add-ons available?
Yes!
We can offer custom branded leather conditioner with a minimum quantity of 25 at $9 each. 
We can have hangtags speaking to the impact of your customer's purchase with your branding printed for $50 for 50 tags. 

> Beyond custom branding, do you offer custom products?
We do! Tweak any of our designs or create your own. Minimum is 25 units per SKU with a $150 sample making fee per design. Depending on the total size of your order, additional leather colors may be available. Let's talk!

> Where can I learn more about the artisans + the production process?
India Production       Ethiopia Production

> What is your return policy?
Unfortunately, we can't accept returns as items will have your logo on them. 

Any other questions? Send me an email - I'm here to help!