USPS First Class Shipping in the United States is a flat rate fee of $4.95 per order with an option of upgrading to USPS Priority Shipping for a flat rate of $6.95 per order. Orders over $125 will receive free shipping in the US.
All orders process within 3 business days. USPS First Class Shipping typically delivers within 5 business days & USPS Priority Shipping packages typically deliver within 3 business days.
If you have a specific shipping deadline, feel free to reach out to see about processing your order sooner than our 3 day policy. Send an email to email@example.com to inquire.
You are welcome to include special instructions such as making sure the price doesn't show, adding a note for gifts, etc. We will do our best to meet your specific needs!
It should be noted that tax will be charged to shipments in Texas.
LOCAL AUSTIN PICKUP:
We offer free pickup at our shop located at 4477 S. Lamar Blvd. Suite 590, Austin, TX 78745. Orders can be picked up immediately after checking out online. Show your confirmation email to our Sales Associate & she'll either pull your item(s) for you from or may even have it all ready for you!
Our shop hours are Monday through Saturday from 11:00am to 7:00pm & Sundays from noon to 5:00pm.
US RETURN POLICIES:
If you are not satisfied with your purchase, please go to our Returns Portal within 30 days. You will be walked through our simple process of initiating a return & generating a pre-paid return label. If you would like to exchange your item, please send an email to firstname.lastname@example.org with your order number as the subject line.
Refunds will be initiated minus original shipping costs the day we receive your returned product. If the price is reduced within the 30 days, you will be refunded the sale price.
All purchases made on sale items are final & cannot be returned.
With our custom designed Bridesmaid Clutches, once an order has been placed, we cannot accept returns.
INTERNATIONAL SHIPPING & RETURNS:
Our International Shipping Rates are as follows:
Orders under $50 ship for $13.50
Orders between $50 - $150 ship for $29.95
Orders over $150 ship for $49.95
For a custom quote for shipping outside the continental United States, please send an email to email@example.com stating where you would like a specific item(s) shipped & you will receive an individualized quote & further instructions.
We will honor the least expensive option. For example, if your custom quote for an order under $50 ends up costing more than $13.50, we'll honor the $13.50 price.
Please note - because of limits to our shipping software, we are not able to to offer returns or exchanges for International Orders.
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